Can my group show up without a reservation if we have 10 people or less?
Yes, on weekdays we can accommodate groups of 14 or less without a reservation, although we always appreciate a heads up as volumes are busier. You could shoot us a note at firstname.lastname@example.org with your party size and estimated time of arrival or email us for tips on how to expedite your check in process. If you are a larger party coming on a weekend, it is best to call ahead or book a reservation via our "Groups" page.
If I book a group reservation, what is included?
There are several perks to booking a group reservation, including but not limited to guaranteed reservation and equipment, an expedited check-in process plus an attendant to check you in, exclusive use of our picnic area for those into snacks and things and 40% off merch.
How many people can you accommodate at Rowing Dock?
We can rent to groups as small as 10 and as large as 300. If you do have a large group, please inquire for our buy out rates and email email@example.com.
How long can we use the picnic area and how many people do the tables hold?
You can use the picnic area for the duration of your event. Depending on your group's size, our tables can fit up to 40 if you are the only group that has an event for that day. We will have it prepped and ready for your arrival.
Can I reschedule my group reservation if something comes up?
To reschedule your outing at no additional charge, a written request must be received at least 1 business day prior to your final payment date.
What happens if people in my party are running late?
Group paddle schedules are strictly adhered to. Hosts must arrive at least 15 minutes prior to your event to meet with your dedicated attendant. Rowing Dock is not responsible for late arrivals or late starting times. Your paddle ending time will not be adjusted to accommodate late guests. Encourage your guests to arrive early.
What happens if the weather looks bad for my upcoming reservation or the experience is cancelled due to weather?
Texas weather is consistently dry and hot with very mild winter conditions. Rowing Dock considers the following conditions acceptable for paddling: Temperatures above 50 degrees, winds below 17mph, light rain, overcast skies and high waters with a flow rate below 4000 CFS.
In the event of inclement weather, you may reschedule your outing 48 hours prior to the outing at no additional cost. If you are unable to reschedule your event or if Rowing Dock cancels your event due to inclement weather, you will receive a full refund minus a 10% guided paddle staff retainer fee.
How long can we stay out on the water?
We book groups for 1 hour, 1.5 hour, 2 hour or 3 hour time slots.
Will I have a guide if I book a group reservation?
No, our group reservations do not have guides. See our "Private Guided Tours" page if you would like a dedicated guide.
Can we rent multiple types of boats for a group reservation?
Yes, you are able to rent stand up paddleboards, kayaks and canoes. If your group desires to travel together, we recommend renting a mix of kayaks/canoes or stand up paddleboards, as they all go at different speeds.