FAQs
What to know before you go
Below you’ll find all the answers to the most frequently asked questions people ponder before they paddle. If you don’t see the answer you're looking for here, feel free to contact us by reaching out via social media or by email.
KAYAK FAQS
ARE KAYAKS SAFE?
Do I Need to Wear a Life jacket While Kayaking in Austin?
Can Kids or Dogs Ride in an Austin Kayak Rental?
Do I Need to Make a Reservation for Kayak Rentals?
What Should I Bring While Kayaking in Austin?
Do you have one and two person kayaks for rent?
What types of kayaks do you have?
Do you offer fishing kayaks?
Canoe FAQ
Do I Need a Reservation to Rent a Canoe?
Are Canoes Safe for Beginners?
Can Kids Rent Their Own Canoe?
How many people can go in a canoe?
What Should I Bring While Canoeing in Austin?
SUP FAQS
Is Paddle Boarding in Austin Difficult for Beginners?
Can Kids Rent a Stand Up Paddle Board in Austin?
Do I Need to Wear a Life jacket While Paddle Boarding in Austin?
What Should I Bring While Paddle Boarding in Austin?
Can my child rent a paddle board?
Will I fall off of my paddle board?
Can both my child and I be on one stand up paddle board?
Are you allowed to wear water shoes on the SUP?
Can I dock my paddle board and go explore the shore?
General FAQs
Can I just get a waiver at the dock?
How do I get to Rowing Dock?
Do you have a private parking lot?
Do I need an ID to rent a boat?
How old does my group need to be to rent at Rowing Dock?
Can I pay with a Credit Card?
Do you have changing facilities?
Do you have bathrooms on-site?
Do you have lockers?
Do I need to be in shape to rent a Kayak, Canoe or SUP?
Do I need to bring a life jacket?
Is there an age limit for kids to go out on the water?
Can I bring my infant with me?
Will I have to wait long for a boat?
What is the longest time I can be on the water?
Do you offer storage for my own kayak or SUP?
Do you sell drinks?
How do I get to Rowing Dock?
Can I fish using a Rowing Dock boat?
Can I launch my boat from Rowing Dock?
Do you sell used boats and if so, how much do they cost?
Are kayaks safe? Do I need to have experience?
Can my child rent a paddle board?
Are dogs allowed?
Will I fall off of my paddle board?
Do you offer deals for frequent visitors?
Do I need a reservation?
Do you have an All-Day Rate?
How does the all-day rate work?
Do You Have a Military Discount?
What is Yappy Hour and College Day?
Pedal Kayak FAQs
How is a Pedal Kayak Different Than Regular Kayak Rental?
Are Pedal Kayaks Safe?
Do you have to be a certain height to rent a pedal kayak?
Is a reservation required to rent a pedal kayak?
What is the longest time I can be on the water in a pedal kayak?
Can Kids Rent Pedal Kayaks?
Are Dogs Allowed on Pedal Kayaks
How many people can fit in a pedal kayak?
Pricing, Deals & Discounts
How does the all-day pricing work?
Do you have an all-day rate?
Do you offer deals and discounts for frequent visitors?
Do you have a discount for military, fire and police personnel?
Do you offer discounts for college students?
Do you sell gift certificates?
Do you offer group discounts?
Pets
Are dogs allowed?
Do you offer life jackets for dogs or do we need to bring our own?
Do you offer any discounts for people that have pets?
What boats can I rent if I am bring my pet?
Do you expect algae to come back annually?
Events
What is Yappy Hour and College Day?
Do you offer lake clean up days?
Are your events ticketed or first come, first serve?
Can I bring a pet that is not a dog and receive the yappy hour discount?
Can I bring my cooler to ticketed events?
Do I need to wear my life jacket during events?
Groups
Can my group show up without a reservation if we have 10 people or less?
How many people can you accommodate at Rowing Dock?
How long can we use the picnic area and how many people do the tables hold?
Do I have to pay upfront to book a group experience?
Can I reschedule my group reservation if something comes up?
What happens if people in my party are running late?
What happens if the weather looks bad for my upcoming reservation or the experience is cancelled due to weather?
Group Reservations
Can my group show up without a reservation if we have 10 people or less?
If I book a group reservation, what is included?
How many people can you accommodate at Rowing Dock?
How long can we use the picnic area and how many people do the tables hold?
Can I reschedule my group reservation if something comes up?
What happens if people in my party are running late?
What happens if the weather looks bad for my upcoming reservation or the experience is cancelled due to weather?
How long can we stay out on the water?
Will I have a guide if I book a group reservation?
Can we rent multiple types of boats for a group reservation?
Private Guided Tours
Can my group show up without a reservation if we have 10 people or less for a guided paddle?
If I book a guided paddle, what is included?
How long can we use the picnic area and how many people do the tables hold?
Can I reschedule my guided paddle if something comes up?
What happens if people in my party are running late?
What happens if the weather looks bad for my upcoming reservation or the experience is cancelled due to weather?
What type of guided paddles do you offer?
How long are guided paddles?
How many people can go on a guided paddle?
Is there a minimum age you have to be to go on a guided paddle?
Can you bring your pets on a guided paddle?
What kind of wildlife can I expect to see on your eco and historical tour?
Can I book a guided tour if I have less than six people?
Can people take different boats out for guided paddles?
Teambuilding & Games
Can my group show up without a reservation if we have 10 people or less for teambuilding and games?
If I book a group reservation for teambuilding and games, what is included?
How long can we use the picnic area and how many people do the tables hold?
Can I reschedule my group reservation for teambuilding and games if something comes up?
What happens if people in my party are running late?
What happens if the weather looks bad for my upcoming reservation or the experience is cancelled due to weather?
What is the average cost for teambuilding and games?
We are interested in teambuilding activities but don't want to get too wet. Do you get soaked?
Do you do kids birthday parties?
Corporate Experiences
Can my group show up without a reservation if we have 10 people or less?
If I book a group reservation, what is included?
How many people can you accommodate at Rowing Dock?
If I book a reservation, guided paddle or teambuilding experience, is a deposit required?
How long can we use the picnic area and how many people do the tables hold?
Can I reschedule my group reservation if something comes up?
What happens if people in my party are running late?
What happens if the weather looks bad for my upcoming reservation or the experience is cancelled due to weather?
Do you have a photographer or videographer if we want to capture our outing?
How long is the average experience?
Can we bring food on-site?
For teambuilding and games, can you customize the content and activities based on the industry of focus?
Can we bring alcohol?
Can you arrange for transportation to and from our location?
How large is your parking lot?
Can we do a private event?
Reservation Policy
Can I make a reservation?
Are reservations required?
Can I book online before I come?
What if I make a group reservation and you close due to weather?
Still can’t find what you’re looking for?
Send us a note and we will get back to you as soon as possible!
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