FAQS

FAQs

What to know before you go

Below you’ll find all the answers to the most frequently asked questions people ponder before they paddle. If you don’t see the answer you're looking for here, feel free to contact us by reaching out via social media or by email. 

General FAQs

Can I pay with a Credit Card?

Yes! We accept Visa, Mastercard & Discover. (No AMEX) We also like cash.

Do you have changing facilities?

Outhouse, yo!

Do you have lockers?

No. We have open cubbies to store your shoes, towel, and other items. We strongly suggest leaving all non essential items and valuables at home. Splash bags are available to rent for small items like cash, credit cards, and your ID. If you must bring other items, medium and large dry bags are available to rent. DO NOT LEAVE VALUABLES IN YOUR VEHICLE. Leave valuables at home or take them on the water with you in a dry bag.

Are kayaks safe? Do I need to have experience?

Our kayaks are very stable boats and are easy to use for a wide range of ages and sizes. Fear not! Our knowledgeable dock attendants will help you choose the right boat.

Do I need to be in shape to rent a Kayak, Canoe or SUP?

All our boats require physical work, but participants do not have to regularly exercise to enjoy their experience. Renters of all sizes and ages generally enjoy their experience on Lady Bird Lake in our boats.

Do I need to bring a life jacket?

We provide paddles and life preservers for each renter.

Is there an age limit for kids to go out on the water?

No. As long as parents are on the water with the children and feel comfortable taking them, we allow children of all ages. We do require children to wear life jackets and have sizes specifically for infants, youth, and children, in addition to adult life jackets.

Can my child rent a paddle board?

Minors 8-15 years of age may paddle board only if a parent is on the water and will be next to the minor for the duration of the rental. Minors 16 and older may paddle without a parent on the water with them, but are required to have their parent sign our rental waiver.

Are dogs allowed?

Generally, dog are allowed to go out on kayaks, canoes, and Ruff SUPs. We do not allow dogs on our regular stand up paddle boards. But, due to toxins found in algae on July 14, 2020, we are not allowing dogs or any pets on our boards. When we are able to have dogs again, as a courtesy to others, all dogs must remain on the leash and under owners control at all times.

Will I fall off of my paddle board?

You might, but most paddle boarders do not. Don’t expect to fall in, but be prepared to fall in. Leave behind anything you don’t want to get wet. If you fall off your board, do not linger in the water. It is very easy to get back on the SUP boards from the water.

Do you offer deals for frequent visitors?

We sure do! Customers who want to paddle on the regular can purchase one of our Regulars Cards at the dock or online HERE. Regulars cards are $135 and are good for 11 hours of paddling.

Will I have to wait long for a boat?

Not usually. On busy weekends, plan to come earlier in the day or later in the afternoon to avoid crowds. If you have to wait a while, it is very pleasant hanging out at the park in the shade chatting with friends.

Do I need a reservation?

You do not need a reservation for regular rentals which we offer on first come, first served basis. We do offer reservations for groups that are 15+ on week days. For more information about group outings and reservations, visit our Group Rentals Page. .

What is the difference between regular rentals and specialty rentals?

Regular Rentals are our top of the line Kayaks, Canoes, and Stand Up Paddleboards that are available to rent by the hour on a first come first served basis.Specialty Rentals are our premium rentals. These include but are not limited to our Pedal Kayaks that offer a hands-free kayaking experience.

Do you offer storage for my own kayak or SUP?

No. Unfortunately, we do not have space available.

Do you sell drinks?

We encourage you to bring your own beverages in non-glass, reusable containers. If you forget, we sell cold bottled water for $2 and Gatorade for $3.

Can I launch my boat from Rowing Dock?

No. But there is a public dock located directly next to Rowing Dock where you can launch your own watercraft.

Do you have an All-Day Rate?

We do offer an all-day rate, but it is one-time use, meaning you can not start your rental, leave the dock for lunch, and then return.

How does the all-day rate work?

Regular rental rates are by the hour. We collect payment for the first hour of rentals up front. If you stay out on the water longer than an hour, additional charges will accrue and are prorated by the half hour up to MAX Price per boat. For clarification, after you reach the all day price, charges do NOT accrue. You will pay your remaining balance when you check your boats back in at the returns window.

What is the longest time I can be on the water?

For regular rental items, you are welcome to stay out on the water as long you prefer; however, you must return your boats BEFORE we close. Make sure to check our current hours of operation as they change throughout the year.

Do You Have a Military Discount?

We do! We offer 15% off regular rentals for Military personnel 7 days a week. Austin Police and Fire are also eligible for the 15% discount. We offer specials on Veterans Day as well.

What is Yappy Hour and College Day?

Yappy Hour and College Day are specials we offer each week. Every Tuesday we offer a Yappy Hour Special all day long. Bring your pup out for a paddle and get your 2nd Hour of regular rentals free. Every Wednesday is College Day. Bring your college ID and get 50% off any regular rental.

KAYAK FAQS

ARE KAYAKS SAFE?

Kayaking in Austin is safe for people of all skill levels, including beginners. We use high quality equipment that’s well maintained, and our dock attenants can help you select the kayak that’s best suited for your adventure on Lady Bird Lake.

Do I Need to Wear a Life jacket While Kayaking in Austin?

Anyone under 13 years old will be required to wear a life jacket, and it’s highly recommended for everyone else. But don’t worry, we have life jackets in all sizes that are free to use with your rental.

Can Kids or Dogs Ride in an Austin Kayak Rental?

They sure can!

Do I Need to Make a Reservation for Kayak Rentals?

Nope. For our single and double kayaks, paddle boards and canoes, we operate on a first come, first served basis all day, every day. On the weekends during the middle of the day there may be a short line for processing, but you can always enjoy the beautiful Zilker Park while we get your kayak ready.

What Should I Bring While Kayaking in Austin?

At Rowing Dock we provide lifejackets and paddles, but there are a few things we highly recommend taking on your kayaking trip on Lady Bird Lake. While we sell sunscreen, water, and hats at the dock, you are welcome to bring your own. Kayaking down Lady Bird Lake provides a lot of opportunities for amazing pictures of the Austin skyline, Barton Springs, Congress Bridge and much more. If you need, we have dry bags at the dock to keep your cameras and smartphones protected.

What is the Difference Between a Regular Rental and Specialty Rentals?

Regular Rentals are our top of the line Kayaks, Canoes, and Stand Up Paddleboards that are available to rent by the hour on a first come first served basis.
Specialty Rentals are our premium rentals. These include but are not limited to our Pedal Kayaks that offer a hands-free kayaking experience.

Do you have one and two person kayaks for rent?

Yes, we have single kayaks and double kayaks for rent. A single is $15/hour and a double kayak is $20/hour. We also have pedal kayaks that seat one for $30/hour.

What types of kayaks do you have?

We have sit-inside kayaks, sit-on-top kayaks, and pedal kayaks.

Do you offer fishing kayaks?

We rent fishing kits for $15/boat. Our kits include a crate for tackle and gear, an anchor and a rod holder attachment.

Canoe FAQ

Do I Need a Reservation to Rent a Canoe?

Nope. There’s a first come, first served policy at Rowing Dock Monday - Sunday. If there is you can always explore Austin’s famous Zilker Park while we get your canoe ready.

Are Canoes Safe for Beginners?

Canoeing in Austin is safe for experienced paddlers as well as beginners. It doesn’t take long to get the hang of making turns and maneuvering a canoe. We use high quality equipment that’s well maintained for enhanced comfort and safety while you’re out on the water.

Can Kids Rent Their Own Canoe?

Yes, under most circumstances kids can rent their own canoe as long as a guardian signs the rental waiver, but they would need to bring two additional guests to balance the weight. However, kids under 13 years old must ride with a parent in their canoe. For kids in this age range, we would recommend renting a kayak, as they are easier to navigate.

How many people can go in a canoe?

A canoe can fit three adults or 2 adults and 1-2 small kids depending on their size.

What Should I Bring While Canoeing in Austin?

At Rowing Dock we provide life jackets and paddles, but there are a few things we highly recommend taking on your canoeing trip on Lady Bird Lake. While we sell sunscreen, water, and hats at the dock, you are welcome to bring your own. Canoeing down Lady Bird Lake provides a lot of opportunities for amazing pictures of the Austin skyline, Barton Springs, Congress Bridge and much more. If you need, we have dry bags at the dock to keep your cameras and smartphones protected.

SUP FAQS

Is Paddle Boarding in Austin Difficult for Beginners?

Paddle boarding is much easier than it looks, and if you want you can sit down or kneel rather than standing up on the board. The great thing about paddle boarding on Lady Bird Lake is the water is extremely calm. Lady Bird Lake is a no-wake lake, which makes it easier to glide through the water on a paddleboard.

Can Kids Rent a Stand Up Paddle Board in Austin?

Yep! We have paddle boards that are suitable for kids as young as eight years old. However, if a child is under 16 they have to be accompanied by a parent when they’re out on Lady Bird Lake.

Do I Need to Wear a Life jacket While Paddle Boarding in Austin?

The city ordinances state that anyone under 16 years old must wear a life jacket out on Lady Bird Lake. We encourage all paddlers that are not strong swimmers to wear their life jackets to be safe. All others must have a life jacket with them in boats but aren’t required to wear the life jacket. You can bring your own life jacket with you or use one of ours at no extra charge.

What Should I Bring While Paddle Boarding in Austin?

At Rowing Dock, we provide lifejackets and paddles, but there are a few things we highly recommend taking on your paddle boarding trip on Lady Bird Lake. While we sell sunscreen, water, and hats at the dock, you are welcome to bring your own. Outside of those items, we do not recommend taking too much more with you due to the design of the paddle board. Paddle boarding provides a lot of opportunities for amazing pictures of the Austin skyline, Barton Springs, Congress Bridge and much more. If you need, we have dry bags at the dock to keep your cameras and smartphones protected.

Can my child rent a paddle board?

Minors 8-15 years of age may paddle board only if a parent is on the water and will be next to the minor for the duration of the rental. Minors 16 and older may paddle without a parent on the water with them, but are required to have their parent sign our rental waiver.

Will I fall off of my paddle board?

You might, but most paddle boarders do not. Don’t expect to fall in, but be prepared to fall in. Leave behind anything you don’t want to get wet. If you fall off your board, do not linger in the water. It is very easy to get back on the SUP boards from the water.

Can both my child and I be on one stand up paddle board?

You can bring your child on your SUP as long as they are under 50 lbs. They should not paddle, but they can enjoy the ride.

Are you allowed to wear water shoes on the SUP?

We do not permit water shoes as they make the boards quite dirty.

Can I dock my paddle board and go explore the shore?

No, docking the paddleboard damages it. You must be with your boat at all times.

Pedal Kayak FAQs

How is a Pedal Kayak Different Than Regular Kayak Rental?

Pedal kayaks are specialty rentals with limited availability. These boats provide customers with a fun and fast ride. Customers use their legs to navigate through the water, instead of using their arms to paddle.

Are Pedal Kayaks Safe?

Pedal kayaks are safe and easy to use for people of all skill sets.

Do you have to be a certain height to rent a pedal kayak?

We recommend that renters are 5 ft tall or more in order to safely use a pedal kayak.

Is a reservation required to rent a pedal kayak?

At this time, we are not offering reservations for pedal kayaks. They can be rented on a first come, first serve basis.

What is the longest time I can be on the water in a pedal kayak?

We offer one- hour, two-hour, and three- hour slots for our pedal kayaks.

Can Kids Rent Pedal Kayaks?

We do not recommend pedal kayaks for kids under 5 ft tall.

Are Dogs Allowed on Pedal Kayaks

Unfortunately, dogs are not allowed on pedal kayaks. We’ve got a large variety of kayaks, canoes, and Ruff SUPs that are a better fit for your furry friend.

How many people can fit in a pedal kayak?

Pedal kayaks can only accomodate one person. If you would like to paddle with a partner, we recommend a double kayak or a canoe.

Pricing, Deals & Discounts

How does the all-day pricing work?

All-day prices apply for our canoes, kayaks and paddle board rentals. We collect payment for the first hour of rentals up front. If you stay out on the water longer than an hour, additional charges will accrue and are prorated by the half hour up to a max price per boat based on our all-day rate. For clarification, after you reach the all day rate price, additional charges do NOT accrue. You will pay your remaining balance when you check your boats back in at the returns window. We do not offer all-day rates for our pedal kayaks.

Do you have an all-day rate?

We do have an all-day rate for people that want the flexibility to paddle as long as they please. Please note, the all-day rate is specific to one-time use only. That means once you bring the boat back to the dock, the rental is over. You cannot return the boat and go back out later the same day.

Do you offer deals and discounts for frequent visitors?

We sure do! Customers who want to paddle on the regular can purchase one of our Regulars Cards at the dock or online. Regulars cards are $135 and are good for 11 hours of paddling which can be applied to any any of our canoes, single/double kayaks or paddle boards (does not include our pedal kayaks).

Do you have a discount for military, fire and police personnel?

We do! We offer 15% off kayaks, canoes and paddle board rentals for Military personnel seven days a week. Austin Police and Fire are also eligible for the 15% discount. We offer specials on Veterans Day as well.

Do you offer discounts for college students?

Yes, Every Wednesday is College Day. Bring your college ID and get 50% off any regular rental (kayaks, canoes and paddle boards). Additionally, we offer discounts for college students who are booking large group reservations. If interested, inquire at manager@rowingdock.com

Do you sell gift certificates?

Yes, please visit https://www.rowingdock.com/gift-certificates for a full list of our available gift certificates. We also sell regulars cards!

Do you offer group discounts?

Yes, based on the group size and need, we can provide special group discounts. To learn about our offerings, please visit our Groups page and fill out an inquiry form based on the activity you're most interested in.

Pets

Are dogs allowed?

In general, dogs are allowed to go out on kayaks, canoes, and Ruff SUPs. We do not allow dogs on our regular stand up paddle boards. But, given the toxins found in algae on July 14, 2020, we are not allowing pups/all pets on our boards for the foreseeable future. When we do allow dogs again, as a courtesy to others, all dogs must remain on the leash and under owners control at all times.

Do you offer life jackets for dogs or do we need to bring our own?

Yes. We rent dog life jackets for $3 each.

Do you offer any discounts for people that have pets?

Yes. Every Tuesday we offer a Yappy Hour Special all day long. Bring your pup out for a paddle and get your 2nd Hour of regular rentals free.

What boats can I rent if I am bring my pet?

If you have a pet on-board, you can rent our RUFF Sups, canoes or single or double kayaks.

Do you expect algae to come back in 2020?

2019 was the first year that we experienced blue-green algae. As of July 14, 2020, the City of Austin confirmed that the same toxins from 2019 were found in blue-green algae this year. As a result, Rowing Dock will not allow any pets on our boards until we receive news that algae is no longer detected. For the latest information on algae in Lady Bird Lake, please visit: http://austintexas.gov/page/algae

Events

What is Yappy Hour and College Day?

Yappy Hour and College Day are specials we offer each week. Every Tuesday we offer a Yappy Hour Special all day long. Bring your pup out for a paddle and get your 2nd Hour of regular rentals free. Every Wednesday is College Day. Bring your college ID and get 50% off any regular rental.

Do you offer lake clean up days?

Yes, we actually have lake clean up days with free paddling through Keep Ausin Beautiful. You can go to their website for details on when these days might happen.

Are your events ticketed or first come, first serve?

Each event is different. Starting in 2020, our full moon paddles will be ticketed as well as specialty events like our Fireworks July 4th paddle and Paddle for Puppies are ticketed. Yappy Hour and College Day are first come first served.

Can I bring a pet that is not a dog and receive the yappy hour discount?

Yes! In the spirit of Keep Austin Weird, we welcome all pigs, lizards, birds, cats and pretty much whatever else you can think up.

Can I bring my cooler to ticketed events?

Sure thing, feel free to bring along whatever you like. Keep in mind there is limited space inside of boats, so small coolers generally work better. Please do not bring any glass.

Do I need to wear my life jacket during events?

While life jackets do not need to be worn during day-time events, we do require life jackets to be worn during after hours events.

Groups

Can my group show up without a reservation if we have 10 people or less?

Yes, on weekdays we can accomodate groups of 15 or less without a reservation, although we always appreciate a heads up as volumes are busier. You could shoot us a note at info@rowingdock.com with your party size and estimated time of arrival or email us for tips on how to expedite your check in process. If you are a larger party coming on a weekend, it is best to call ahead or book a reservation via our "Group Reservations" page.

How many people can you acccomodate at Rowing Dock?

We can rent to groups as small as 10 and as large as 300. If you do have a large group, please inquire for our buy out rates and email manager@rowingdock.com.

How long can we use the picnic area and how many people do the tables hold?

You can use the picnic area for the duration of your event. Depending on your group's size, our tables can fit up to 40 if you are the only group that has an event for that day. We will have it prepped and ready for your arrival.

Do I have to pay upfront to book a group experience?

A 25% non-refundable deposit is payable to secure all reservations and hold your group’s timeslot. Deposit invoices will be sent via email and will be payable online. Final payment is due the Monday before your event and will be processed automatically using the card on file unless a different payment method has been coordinated in advance. If you have changes to your final headcount, they must be submitted in writing one full business day before your final billing date.

Can I reschedule my group reservation if something comes up?

To reschedule your outing at no additional charge, a written request must be received at least 1 business day prior to your final payment date.

What happens if people in my party are running late?

Group paddle schedules are strictly adhered to. Hosts must arrive at least 15 minutes prior to your event to meet with your dedicated attendant. Rowing Dock is not responsible for late arrivals or late starting times. Your paddle ending time will not be adjusted to accommodate late guests. Encourage your guests to arrive early.

What happens if the weather looks bad for my upcoming reservation or the experience is cancelled due to weather?

Texas weather is consistently dry and hot with very mild winter conditions. Rowing Dock considers the following conditions acceptable for paddling: Temperatures above 50 degrees, winds below 17mph, light rain, overcast skies and high waters with a flow rate below 4000 CFS. In the event of inclement weather, you may reschedule your outing 48 hours prior to the outing at no additional cost. If you are unable to reschedule your event or if Rowing Dock cancels your event due to inclement weather, you will receive a full refund minus a 10% guided paddle staff retainer fee.

Group Reservations

Can my group show up without a reservation if we have 10 people or less?

Yes, on weekdays we can accommodate groups of 14 or less without a reservation, although we always appreciate a heads up as volumes are busier. You could shoot us a note at info@rowingdock.com with your party size and estimated time of arrival or email us for tips on how to expedite your check in process. If you are a larger party coming on a weekend, it is best to call ahead or book a reservation via our "Group Reservations" page.

If I book a group reservation, what is included?

There are several perks to booking a group reservation, including but not limited to guaranteed reservation and equipment, an expedited check-in process plus an attendant to check you in, exclusive use of our picnic area for those into snacks and things and 40% off merch.

How many people can you acccomodate at Rowing Dock?

We can rent to groups as small as 10 and as large as 300. If you do have a large group, please inquire for our buy out rates and email manager@rowingdock.com.

How long can we use the picnic area and how many people do the tables hold?

You can use the picnic area for the duration of your event. Depending on your group's size, our tables can fit up to 40 if you are the only group that has an event for that day. We will have it prepped and ready for your arrival.

Can I reschedule my group reservation if something comes up?

To reschedule your outing at no additional charge, a written request must be received at least 1 business day prior to your final payment date.

What happens if people in my party are running late?

Group paddle schedules are strictly adhered to. Hosts must arrive at least 15 minutes prior to your event to meet with your dedicated attendant. Rowing Dock is not responsible for late arrivals or late starting times. Your paddle ending time will not be adjusted to accommodate late guests. Encourage your guests to arrive early.

What happens if the weather looks bad for my upcoming reservation or the experience is cancelled due to weather?

Texas weather is consistently dry and hot with very mild winter conditions. Rowing Dock considers the following conditions acceptable for paddling: Temperatures above 50 degrees, winds below 17mph, light rain, overcast skies and high waters with a flow rate below 4000 CFS. In the event of inclement weather, you may reschedule your outing 48 hours prior to the outing at no additional cost. If you are unable to reschedule your event or if Rowing Dock cancels your event due to inclement weather, you will receive a full refund minus a 10% guided paddle staff retainer fee.

How long can we stay out on the water?

We book groups for 1 hour, 1.5 hour, 2 hour or 3 hour time slots.

Will I have a guide if I book a group reservation?

No, our group reservations do not have guides. See "Private Guided Tours" if you would like a dedicated guide.

Can we rent multiple types of boats for a group reservation?

Yes, you are able to rent stand up paddleboards, kayaks and canoes. If your group desires to travel together, we recommend renting a mix of kayaks/canoes or stand up paddleboards, as they all go at different speeds.

Private Guided Tours

Can my group show up without a reservation if we have 10 people or less for a guided paddle?

No, to book a guided paddle experience, you must have a reservation. Please fill out the form fill on the guided paddle page to inquire.

If I book a guided paddle, what is included?

There are several perks to booking a guided paddle, including but not limited to guaranteed reservation and equipment, an expedited check-in process, dedicated dock attendants and guides throughout experience, free splash bag rentals, complimentary water or Gatorade per person (it’s important to hydrate y’all)!, exclusive use of our picnic area for those into snacks and things and 40% off merch.

How long can we use the picnic area and how many people do the tables hold?

You can use the picnic area for the duration of your event. Depending on your group's size, our tables can fit up to 40 if you are the only group that has an event for that day. We will have it prepped and ready for your arrival.

Can I reschedule my guided paddle if something comes up?

To reschedule your outing at no additional charge, a written request must be received at least 1 business day prior to your final payment date.

Can I reschedule my guided paddle if something comes up?

To reschedule your outing at no additional charge, a written request must be received at least 1 business day prior to your final payment date.

What happens if people in my party are running late?

Group paddle schedules are strictly adhered to. Hosts must arrive at least 15 minutes prior to your event to meet with your dedicated attendant. Rowing Dock is not responsible for late arrivals or late starting times. Your paddle ending time will not be adjusted to accommodate late guests. Encourage your guests to arrive early.

What happens if the weather looks bad for my upcoming reservation or the experience is cancelled due to weather?

Texas weather is consistently dry and hot with very mild winter conditions. Rowing Dock considers the following conditions acceptable for paddling: temperatures above 50 degrees, winds below 17mph, light rain, overcast skies and high waters with a flow rate below 4000 CFS. In the event of inclement weather, you may reschedule your outing 48 hours prior to the outing at no additional cost. If you are unable to reschedule your event or if Rowing Dock cancels your event due to inclement weather, you will receive a full refund minus a 10% guided paddle staff retainer fee.

What type of guided paddles do you offer?

We provide three tour options - our guided eco and historical tour, our after-hours moonlight tour and our guided bat tour which is offered seasonally.

How long are guided paddles?

Our typical guided paddles are about 2 hours. But, for our bat paddles, the bats dictate our timing so plan to be on the water anywhere between two and three hours.

How many people can go on a guided paddle?

We can accommodate groups of all sizes. We recommend groups of 2-12, however, we can add additional guides to accommodate larger groups.

Is there a minimum age you have to be to go on a guided paddle?

All ages are welcome. If your group is taking out SUPs, children under the age of 16 are required to have a parent or guardian on the water with them. For kayaks and canoes, children under the age of 13 are required to have a parent or guardian on the water.

Can you bring your pets on a guided paddle?

Pets are welcome! Generally the tour is more enjoyable if your pet is not high energy.

What kind of wildlife can I expect to see on your eco and historical tour?

The animals really dictate things, but there is a high likelihood you'll see turtles, ducks, a variety of different types of birds and potentially snakes.

Can people take different boats out for guided paddles?

Yes, but we do recommend renting the same boat if you'd like to all travel at the same speed.

Teambuilding & Games

Can my group show up without a reservation if we have 10 people or less for teambuilding and games?

No, to book a teambuilding and games experience, you must have a reservation. Please fill out the form fill on the teambuilding and games page to inquire.

If I book a group reservation for teambuilding and games, what is included?

There are several perks to booking a reservation for teambuilding and games, including but not limited to guaranteed reservation and equipment, an expedited check-in process, dedicated dock attendants and guides throughout experience, free splash bag rentals, a complimentary water or Gatorade per person (it’s important to hydrate ya’ll)!, exclusive use of our picnic area for those into snacks and things and 40% off merch.

How long can we use the picnic area and how many people do the tables hold?

You can use the picnic area for the duration of your event. Depending on your group's size, our tables can fit up to 40 if you are the only group that has an event for that day. We will have it prepped and ready for your arrival.

Can I reschedule my group reservation for teambuilding and games if something comes up?

To reschedule your outing at no additional charge, a written request must be received at least 1 business day prior to your final payment date.

What happens if people in my party are running late?

Group paddle schedules are strictly adhered to. Hosts must arrive at least 15 minutes prior to your event to meet with your dedicated attendant. Rowing Dock is not responsible for late arrivals or late starting times. Your paddle ending time will not be adjusted to accommodate late guests. Encourage your guests to arrive early.

What happens if the weather looks bad for my upcoming reservation or the experience is cancelled due to weather?

Texas weather is consistently dry and hot with very mild winter conditions. Rowing Dock considers the following conditions acceptable for paddling: temperatures above 50 degrees, winds below 17mph, light rain, overcast skies and high waters with a flow rate below 4000 CFS. In the event of inclement weather, you may reschedule your outing 48 hours prior to the outing at no additional cost. If you are unable to reschedule your event or if Rowing Dock cancels your event due to inclement weather, you will receive a full refund minus a 10% guided paddle staff retainer fee.

What is the average cost for teambuilding and games?

Since every experience is customized based on the individual group needs, please inquire via the form fill on our teambuilding and games page and we'll get back to you with a quote based on your goals.

We are interested in teambuilding activities but don't want to get too wet. Do you get soaked?

We can customize the experience based on your desired goals. If your group prefers games that are focused on mental strength, teamwork and collaboration, we can create activities around that goal that are less likely to involve people getting super wet.

Do you do kids birthday parties?

Yes, we have so many different super fun activities for kids on the water, although we will likely work with you to ensure there are "parent guardians" who join for additional supervision depending on ages.

Corporate Experiences

Can my group show up without a reservation if we have 10 people or less?

Yes, on weekdays we can accommodate groups of 14 or less without a reservation, although we always appreciate a heads up as volumes are busier. You could shoot us a note at info@rowingdock.com with your party size and estimated time of arrival or email us for tips on how to expedite your check in process. If you are a larger party coming on a weekend, it is best to call ahead or book a reservation via our "Groups" page. Guided paddles and our teambuilding and games activities must be reserved in advance.

If I book a group reservation, what is included?

There are several perks to booking a group reservation, including but not limited to guaranteed use of equipment, an expedited check-in process, a dedicated dock attendant and guides throughout experience, free splash bag rentals, complimentary water or Gatorade per person , exclusive use of our picnic area, 40% off merch and access to our full size parking lot.

How many people can you acccomodate at Rowing Dock?

We can accommodate as few as two and as large as 300. But, if you're looking to bring a lot of people (100+), we will likely need to explore partial or full buy outs. Please email manager@rowingdock.com if interested

If I book a reservation, guided paddle or teambuilding experience, is a deposit required?

Yes, a 25% non-refundable deposit is required at the time of booking. Deposit invoices will be sent via email and will be payable online. Final payment is due the Monday before your event and will be processed automatically using the card on file unless a different payment method has been coordinated in advance. If you have changes to your final headcount, they must be submitted in writing one full business day before your final billing date.

How long can we use the picnic area and how many people do the tables hold?

You can use the picnic area for the duration of your event. Depending on your group's size, our tables can fit up to 40 if you are the only group that has an event for that day. We will have it prepped and ready for your arrival.

Can I reschedule my group reservation if something comes up?

To reschedule your outing at no additional charge, a written request must be received at least 1 business day prior to your final payment date.

What happens if people in my party are running late?

Group paddle schedules are strictly adhered to. Hosts must arrive at least 15 minutes prior to your event to meet with your dedicated attendant. Rowing Dock is not responsible for late arrivals or late starting times. Your paddle ending time will not be adjusted to accommodate late guests. Encourage your guests to arrive early.

What happens if the weather looks bad for my upcoming reservation or the experience is cancelled due to weather?

Texas weather is consistently dry and hot with very mild winter conditions. Rowing Dock considers the following conditions acceptable for paddling: temperatures above 50 degrees, winds below 17mph, light rain, overcast skies and high waters with a flow rate below 4000 CFS. In the event of inclement weather, you may reschedule your outing 48 hours prior to the outing at no additional cost. If you are unable to reschedule your event or if Rowing Dock cancels your event due to inclement weather, you will receive a full refund minus a 10% guided paddle staff retainer fee.

Do you have a photographer or videographer if we want to capture our outing?

We can arrange for a photographer and/or videographer to capture your experience on the water at an additional cost. When filling out the form fill, we recommend including that information in the "anything else we should know" section.

How long is the average experience?

It really depends on what you're looking to do. Experiences can be as short as an hour or as long as a half day if interested. Most corporate groups book for 2 - 2.5 hours.

Can we bring food on-site?

Yes, you may. We do not have refrigerated storage though, so do recommend coordinating with a caterer or UberEats to drop off food when your full group is ready to enjoy the experience.

For teambuilding and games, can you customize the content and activities based on the industry of focus?

Yes, we are happy to work with an event coordinator to customize activities around particular content topics based on what your team is interested in doing.

Can we bring alcohol?

No alcohol is permitted while you are on site.

Can you arrange for transportation to and from our location?

We are happy to provide the names of transportation companies to reach out to, but this is not something we typically coordinate.

How large is your parking lot?

We can accommodate roughly 40 cars and there are additional parking options along Stratford drive.

Can we do a private event?

Yes, we can accommodate private events. Pricing ranges based on size of the event, event needs, time on-site and weekday/weekend. To inquire about a private event (dock buyout), please email manager@rowingdock.com

Reservation Policy

Can I make a reservation?

At this time, we are only offering reservations for groups of 15 or more. To learn about our groups offerings, visit our "groups overview" page.

Are reservations required?

No, we offer rentals on a first come, first serve basis.

Can I book online before I come?

No, at this time, we are offering walk up rentals only. We can accommodate reservations for large parties of 15+. Please fill out one of our groups forms based on the experience you're interested in.

What if I make a group reservation and you close due to weather?

If Rowing Dock closes due to inclement weather, we will refund your reservation in full.

Still can’t find what you’re looking for?

Send us a note and we will get back to you as soon as possible!